Postal Packaging
The Realistic Journey of a Start-Up
We're right in thick of Q4 & as we pack more boxes than ever, we've been thinking back to where we began & how far we've come since then.
From concept to reality, Postal Packaging was created in the UK by four dynamic women—Kelly, Imogen, Marie, and Lucy committed to get stuck in & determined to be successful. We started small, selling on eBay from one of our homes. It was jam packed let me tell you & the neighbours faces were a picture as we unloaded the first lorry!
Now we're in the middle of our first proper Christmas season, are negotiating on our third warehouse & just launched our bespoke brand, Novapac. We're super proud of what we've achieved so far but it's been a journey! I caught up with the four Postal Packaging OG's as they reflected on their experience from day one to now.
What have you learnt?
When someone gives you a lead time…double it!
What skills have you found?
Driving a bendy forklift truck!
What got you through any tough times?
Coffee & good colleagues
What's your advice to anyone starting a new venture?
Pay attention to detail - you have time!
What helped you along the way?
Canva, HubSpot & debriefing, venting & laughing with the team.
What didn't we get right?
We tried too much too soon - ordered in too much stock, launched Amazon far too early & tried a million different systems.
What do you think we've done well?
We're chatty Cathy's who come from a hospitality background so we're good at building relations with people from suppliers & drivers to our neighbours & posties.
What helped you along the way?
YouTube for sure. I'm a big believer that if you don't know how to do something just watch a video & learn!
What was your best memory?
Moving into the warehouse or any container day!
What have you learnt?
It’s always worth negotiating your rates & working to find terms that work for you.
What couldn't you do your job without?
Definitely Copilot!
What’s been a highlight?
Getting my budgets spot on!
When we first started there was a collective cheer with every iPad 'ding' for a new order. Whilst we don't still whoop every time (it would be very noisy), we are so grateful for every single order & we're thankful for all of you for coming on this journey with us. We’ve got bigger boxes to build & plenty more stories to share. Follow us to find out what really goes on behind the boxes over on Instagram @postalpackagingltd.