Our Price Match Promise

Price Promise

At Postal Packaging, we believe you should be able to buy envelopes and packaging with confidence, knowing you are getting strong value without compromising on quality.

Our Price Promise is designed to help make sure you receive a fair and competitive price on like-for-like products. If you find the same item available at a lower total price elsewhere, we will do our best to match or beat that price.

While we always aim to honour valid requests, we reserve the right to decline a price match if the competitor offer does not meet our criteria.

What Qualifies For A Price Match?

To be eligible, the competitor product must be genuinely like-for-like and match the key specification points below.

Brand

The product must be from the same brand as the item sold by Postal Packaging, where a brand is specified.

We only compare like-for-like products to ensure the quality, specification and source are genuinely comparable.

Style

The style or product design must be the same, including the closure, format, finish and overall product type.

For example, a peel and seal envelope must be compared with another peel and seal envelope of the same specification.

Weight Or GSM

The paper weight, board grade or GSM value must match where applicable.

Small differences in thickness, strength or material weight can affect both the quality and price of envelopes and packaging.

Material

The product must be made from the same material, paper type or board grade.

This helps us compare the true quality, durability and finish of the item rather than price alone.

Size

The product must be the same size or dimensions as the item listed on our website.

For packaging products, this includes relevant internal or external measurements where applicable.

Colour

The colour or shade must be the same where colour is part of the product specification.

Custom, special order or limited-edition colours may not be eligible for price matching.

Please note: The total cost, including delivery and handling fees, must be lower than our price for the same quantity. The competitor must also have the item in stock and available for immediate dispatch. Price match requests are reviewed at our discretion.

How To Request A Price Match

Requesting a price match is simple. Complete the form below with the Postal Packaging product details and a link to the competitor’s offer.

Our team will review your request and get back to you as quickly as possible. To help us assess your request fairly, please include the competitor price, quantity, delivery cost, product specification and evidence that the item is currently in stock.

Customer Feedback

What Our Customers Say

See why we’re trusted as by thousands of UK businesses for packaging and envelopes through our customer reviews.

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Envelope Printing Customer

Branded envelopes that felt event-ready

We needed branded envelopes for a client event and they looked exactly right. The team were helpful from start to finish and made sure everything moved quickly so we could meet our deadline. A really smooth experience for printed envelopes.

Woman with long brown hair wearing a beige top against a plain background

Envelope Customer

Quick fix after an order issue

My order arrived with a problem, but after I emailed the team I received a quick response and the issue was sorted straight away. It was handled professionally and made me feel confident about ordering again.

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First Time Customer

Fast support when delivery went wrong

There was an issue with the courier delivering to my address, but the team dealt with it quickly and kept things moving. A replacement was arranged and the previous order was refunded without any fuss. It gave me a good first impression and I would order again.

Woman wearing a yellow sweater with a plain background

Wholesale+ Member

Reliable support for regular orders

The courier caused a problem, but Jess and Kelly were quick to help and did everything they could to sort it. They also looked at the products I order regularly and helped make future orders easier. Good value, good quality and service that feels genuinely useful.

Woman with gray hair wearing a blue top against a light gray background

Envelope Printing Customer

Easy custom printed envelope order

Ordering custom printed envelopes was straightforward from the start. James answered my questions clearly, the order arrived when expected and the finished envelopes were great quality. I would be happy to use the service again.

Man wearing a light gray sweater over a collared shirt on a plain background

Wholesale+ Member

Helpful and easy to deal with

A very straightforward company to buy from. The team were helpful, clear with communication and easy to deal with, which makes a big difference when ordering packaging regularly.

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Sample Customer

Helpful advice before ordering

The team helped point me towards the right product before I placed my order. It made the decision much easier and gave me confidence that I was choosing the right packaging for what I needed.

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Packaging Customer

Useful support for flat pack cartons

Price Promise